Payment Policy
Payment Policy – Luxury Novax
At Luxury Novax, payment is more than just a transaction—it is an essential part of a seamless, secure, and transparent luxury shopping experience.
We are committed to ensuring clarity, security, and full trust at every step of your purchase, whether you choose cryptocurrency or traditional international payment gateways.
💳 Accepted Payment Methods
Luxury Novax supports a wide range of secure payment options, giving you maximum flexibility and peace of mind:
Cryptocurrency Payments: We accept Bitcoin (BTC), Ethereum (ETH), Tether (USDT), and other major cryptocurrencies through our trusted digital currency payment gateway.
Transactions are processed using state-of-the-art blockchain technology, guaranteeing security, precision, and transparency.
Traditional Payment Gateways: For those who prefer conventional methods, we also support globally recognized and internationally trusted payment platforms, including:
PayPal – Secure and widely used worldwide
Stripe – Advanced security with seamless processing
Skrill – Fast and reliable international payments
Apple Pay & Google Pay – Convenient mobile payment options
Credit & Debit Cards: Visa, Mastercard, American Express, Discover
This ensures that all our customers, no matter their preferred payment method, can shop confidently and securely.
✅ Payment Confirmation & Order Processing
Once your payment is completed, our system automatically verifies all transactions, and our finance team manually confirms each one for added security. After confirmation:
Your order enters the preparation and shipping process
You are notified at every stage via email and your user dashboard
All documentation, certificates of authenticity, and provenance details are verified
🔐 Secure Escrow Until Customer Approval
We treat your funds with the utmost care. All payments—whether via cryptocurrency or traditional gateways—are held in secure escrow until you confirm the following:
📦 The product is physically delivered to you
🧾 The item’s authenticity and flawless condition are verified
📜 All certificates, documentation, and proofs of origin have been received and reviewed
This escrow system eliminates risks, ensuring a fully secure and trustworthy shopping experience.
🔄 30-Day Return Guarantee
To provide further confidence, Luxury Novax offers a 30-day no-questions-asked return policy. Products can be returned provided they are:
Unused and undamaged
In their original packaging
Accompanied by all documentation
Refunds are processed back to the original payment method (crypto wallet or card) within 24–48 business hours, including any shipping fees.
🛡 International Insurance on All Payments
Every transaction on Luxury Novax is insured by leading international financial protection providers. In the rare case of:
Blockchain delays
Network or transaction errors
Payment processing issues
Our finance team takes full responsibility to investigate, resolve, or resend the funds at no additional cost, ensuring maximum buyer protection.
🧾 Transparent Transaction Records
All payments come with full transparency, including:
Currency type and amount
Transaction timestamp and current exchange rate
Wallet address or payment method details
Transaction ID and status
You can view, track, and verify all payments directly in your account dashboard, anytime.
📞 24/7 Dedicated Payment Support
Our specialized finance support team is available around the clock to assist with any inquiries:
Choosing the best cryptocurrency or payment method
Resolving transaction or blockchain errors
Providing guidance on international payments
We are committed to ensuring a smooth, reliable, and luxurious shopping experience at every stage.
By integrating both cryptocurrency and internationally trusted payment gateways, Luxury Novax ensures a flexible, secure, and sophisticated shopping environment.
Your peace of mind, trust, and satisfaction are our highest priorities, reflecting the luxury and exclusivity that defines our brand.