Privacy Policy for Luxury Novax Store

At Luxury Novax, we deeply respect your privacy and are committed to safeguarding your personal and financial information with the highest standards of international data protection.

This Privacy Policy explains how we collect, use, store, and protect your data, including all payment methods, from cryptocurrency to international gateways like PayPal, Stripe, Skrill, Apple Pay, Google Pay, and major credit/debit cards.

1. Information We Collect

When you interact with our platform, we may collect the following information with your consent:

• Full name

• Email address and phone number

• Shipping and billing addresses

• Payment method and transaction details (encrypted and secure)

• Browsing behavior and interaction data to improve your shopping experience

All information collected is strictly for service purposes and enhancing your luxury shopping experience.

2. How We Use Your Information

Your information is used to:

• Process and fulfill your orders through both cryptocurrency and international payment gateways

• Communicate regarding order status, shipping, and customer support

• Improve our platform and recommend products tailored to your interests

• Coordinate delivery, insurance, and after-sales support

We do not share your personal data with third parties without your explicit consent, except when legally required or necessary for order fulfillment (e.g., logistics providers, insurance companies).

3. Data Protection & Security

All customer data is protected using advanced encryption technologies, including SSL certificates, secure servers, and multi-layered access controls.

We maintain anti-fraud monitoring, intrusion detection, and secure data storage systems to ensure the confidentiality and integrity of your information.

4. Payment Privacy & Security

At Luxury Novax, payment privacy is paramount, whether you pay with cryptocurrencies or international payment gateways.

Cryptocurrency Payments:

• We support Bitcoin (BTC), Ethereum (ETH), Tether (USDT), and other major digital currencies

• All transactions are peer-to-peer, anonymous, and untraceable

• We never store wallet addresses or track individual blockchain transactions

Traditional International Payment Gateways:

• PayPal, Stripe, Skrill, Apple Pay, Google Pay, and credit/debit cards (Visa, Mastercard, American Express, Discover)

• All gateway transactions are encrypted and compliant with international security standards (PCI DSS)

• Your payment information is never stored on our servers; it is transmitted securely to the payment provider only

This ensures full confidentiality, transparency, and security across all payment types.

5. Sharing Information

We only share your data with certified and trusted partners for the purpose of fulfilling your orders, such as:

• Shipping and logistics companies

• International payment processors

• Insurance providers for valuable or high-risk shipments

No personal data is ever sold or rented for marketing purposes.

6. Cookies

We use cookies to:

• Enhance website functionality

• Personalize your browsing experience

• Track anonymous analytics for site improvement

You may disable cookies in your browser, but some features may not function optimally.

7. Your Rights

You have full control over your personal data. You may:

• Access your stored information

• Correct or update your details

• Request permanent deletion from our systems

Simply contact our support team to exercise these rights.

8. Transaction Records & Transparency

Every transaction, whether via crypto or traditional gateways, is fully recorded and transparent, including:

• Currency or payment method used

• Amount and transaction date

• Wallet address (for crypto) or reference ID (for card/PayPal/Stripe)

• Current payment status

All records are accessible in your user dashboard for review and verification.

9. Data Hosting & Global Security

Luxury Novax hosts all customer data on highly secure servers located in countries with strict privacy laws, such as Germany and Switzerland. Security measures include:

• Military-grade encryption

• DDoS protection and intrusion detection

• Multi-factor access controls

• Advanced firewalls

10. Order & Delivery Confidentiality

• Order details, including product type, destination, and payment method, are encrypted

• Internal access is limited to authorized personnel only

• All delivery and certificate documentation is handled securely and confidentially

11. International Compliance & Payment Assurance

By supporting both cryptocurrency and international payment gateways, Luxury Novax ensures:

• Compliance with global payment standards

• Insurance coverage on all transactions

• Secure and auditable processing for all payment types

• Peace of mind for collectors purchasing rare and high-value items

12. Policy Updates

Luxury Novax may update this Privacy Policy from time to time. Significant changes will be communicated via email or website notifications. Continued use of our platform constitutes acceptance of the updated policy.