🛫 Shipping & Returns

 

🛍️ Luxury Novax

Global Luxury, Guaranteed Security

 
🌐 Shipping

 

🌍 Global Delivery

 

We ship worldwide. No matter where you are, your luxury item will reach you safely and swiftly.

 
📦 Professional Packaging

 

All orders are sealed in premium, shock-resistant packaging to ensure your item arrives in perfect condition.

 
🛡️ Insured Shipments

 

Every package is fully covered by top-tier international shipping insurance. In the rare case of loss or damage, we take full responsibility and you will not lose a single cent.

 
🔍 Tracking Code

 

A tracking number will be shared with you immediately after shipment. You’ll always know where your package is.


 
🕒 Shipping Time

 

  • In-stock items: Processed within 24–72 hours and delivered within 5–10 business days depending on the destination.

  • Custom or exclusive items: May require 5–10 business days for preparation and shipping.


 

💸 Shipping Costs

 

Free shipping worldwide.
All packaging and delivery costs are our gift to you – you’ll never pay for shipping.


 

📞 Dedicated Support

 

A personal specialist will be assigned to your order. Once your order is shipped, they will contact you via a secure phone line.
You can reach out at any time to get real-time updates on location, delivery status, and more.


 

🔁 Return Policy

 

We stand by the authenticity and quality of every product. But for your peace of mind, we offer full return support:

✅ 30-Day No-Questions Return

 

Changed your mind? No worries. Return your product within 30 days for a full refund – shipping is also free, and you won’t lose a single cent.

🧾 Defective or Damaged Items

 

Report any issues within 7 business days for an easy return and full reimbursement.

🔄 Incorrect Orders

 

If there’s any mismatch, we’ll take care of the return process and cover all the costs.

🧬 Authenticity Guarantee

 

All our products come with certificates of authenticity. If the authenticity is disputed, funds will be held safely until resolution.

Conditions:
Products must be returned unused, in original packaging, and with all included accessories.


 

🔐 Secure Payment & Escrow

 

Your payment remains in our secure escrow system until you confirm the product has arrived and matches expectations.
This ensures maximum financial protection for your luxury purchase.


 

💳 Refund Timeframe

 

If an order is canceled or a refund is required for any reason, the amount will be returned within 3–5 business days.
You will receive 100% of your paymentno deductions, no hidden fees, not even a single cent.

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